- You reach out to us with your inquiry, sharing your basic information and specific needs.
- We carefully analyze your requirements, ensuring we fully understand your product specifications, delivery timeline, pricing expectations, and any other key factors.
- Based on your requirements, we provide a clear, detailed quotation, covering product price, shipping costs, tariffs, and more.
- Once both parties agree on the terms, we formalize the agreement by signing a contract, outlining the rights and responsibilities of both sides.
- Once we confirm your order, we begin internal processing, ensuring every detail is recorded and verified.
- We select the most suitable mode of transportation, coordinate shipping, and provide tracking information to ensure timely delivery.
- We provide comprehensive after-sales support, including installation, debugging, and maintenance, to ensure your complete satisfaction.
- We actively seek your feedback on the service provided, using your insights to continually improve and optimize our processes.
- We discuss and agree on your preferred payment method (e.g., wire transfer, letter of credit).
- After the payment method is agreed upon in the contract, we process the payment and ensure the safe delivery of your goods.
We're passionate about our products as well as our customers and it shows in the level ofservice we provide. We're always happy to help find a solution or product for your needs.
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